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Problem with VMware Converter |
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Written by Damian Murdoch
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Thursday, 01 February 2007 |
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If you downloaded VMware converter 3.0 build 36853, you will need to download it again. VMware sent out a notice today saying that the build had an issue where it expired on February 1st. There is a new build that resolves these issues (build 39557). It is recommended that if you had installed the old build, that you remove it and reinstall the new build. Read on for a copy of the notice from VMware.
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Dear Damian,
Thank you for downloading VMware Converter 3.0 Enterprise edition. We hope
that this next-generation enterprise class migration tool from VMware is
helping jumpstart your virtualization projects and accomplish your
virtualization goals faster.
We wanted to inform you that we have identified an important functional
issue with VMware Converter Enterprise build# 36853 that was released on Jan
29th, 2007. This issue causes the installed VMware Converter 3.0 Enterprise
product license to expire on Feb 1st, 2007, thereby disabling all conversion
functionality.
This functional issue has been fixed and an updated VMware Converter 3.0
Enterprise build# 39557 is now available for download at http://www.vmware.com/download/CONVERTER3
We highly recommend and encourage you uninstall the version of VMware
Converter 3.0 Enterprise (build# 36853) currently installed on your system,
and download and install the most recent version of VMware Converter 3.0
Enterprise (build# 39557) available at http://www.vmware.com/download/CONVERTER3.
We apologize for the inconvenience caused by this issue and we look
forward to delivering a pleasant user experience and seamless workflow with
this new and improved migration tool.
We sincerely thank you for your support, patience and invaluable feedback
that has helped us develop the most efficient tools and products over the
years.
ADDITIONAL RESOURCES
- For documentation on VMware
Converter 3.0, see http://www.vmware.com/products/converter.
- If you need technical
assistance installing or configuring VMware Converter 3.0 Enterprise,
please visit http://www.vmware.com/support/,
where you can access self-help tools or request support. Please file
support requests under your new VMware Converter 3.0 Enterprise
entitlement.
- If you need help using the
licensing portal or downloading VMware products, please email
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
. For phone
support, see our Technical Support page at http://www.vmware.com/support/phone_support.html
Regards,
The VMware Converter Product Team
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